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Refund & Return

Within 7 days from the receipt of the goods, if the electronic components are found to have quality problems or are inconsistent with the order, you can submit the return application in the "after-sales application" section by phone, email or login account on the official website, with a clear description of the problem, product photo and order number attached.

 

Review and confirm

 

We complete the review within 1-2 working days of receiving the application. If the return is due to quality problems, the return address will be sent to you after the review; If it is not for quality reasons (such as wrong purchase, overpurchase, etc.), the product is not used and the package is in good condition, please confirm with customer service whether it meets the return conditions.

 

Return product

 

Please return to the specified address, select reliable logistics and keep the tracking number. Products must be properly packed to prevent damage in transit. Damage caused by improper packaging may affect refund.

 

Acceptance refund

 

Acceptance shall be completed within 3-5 working days after receiving the returned goods. After confirmation, refund according to the original payment path. Bank card payment is expected to arrive in 1-3 working days, third-party payment is usually immediate arrival, the actual arrival time depends on the processing speed of the payment institution.
Quality Certifications
Through third-party certification, we strictly control the quality of products and services...
ISO 13485
Our products meet the standards of the medical device quality assurance system and are widely used in the medical device industry.
ISO 9001: 2015
We follow a strict quality management system to provide trustworthy electronic components.
ISO 14001
We have obtained environmental management system certification and are committed to creating a green business.
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